VIDEO FORCE Privacy Policy
Effective Date: August 13th, 2023
This Privacy Policy describes how Video Force LTD ("we," "us," or "our") collects, uses, discloses, and protects the personal information you provide on our website www.videoforce.pro ("Website") and any related services (collectively, the "Services"). By using our Services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect and process various types of personal information that you provide to us directly or that we gather from your use of our Services. The types of information we may collect include but are not limited to:
Contact Information: Your name, email address, postal address, phone number, or other similar contact details.
Account Information: Information you provide when creating an account or profile on our Website, including username, password, and profile picture.
Payment Information: Payment details, such as credit card information, billing address, and transaction history, necessary for completing transactions on our platform.
Demographic Information: Information about your age, gender, and other demographic details.
Communication Data: Records of your communications and interactions with us, including emails, messages, and customer support inquiries.
User-Generated Content: Any content you submit to our Services, such as reviews, comments, photos, and other similar content.
Usage Information: Information about how you interact with our Services, such as browsing activity, pages visited, links clicked, and other actions you take on our Website.
Device Information: Information about the device you use to access our Services, including device type, operating system, browser type, and device identifiers.
Location Information: Your general location based on IP address or other location data.
Cookies and Tracking Technologies: Information collected through cookies, web beacons, and similar tracking technologies as described in our Cookie Policy.
We collect this information to provide and improve our Services, communicate with you, process transactions, and comply with legal obligations. You have the choice to provide or withhold certain information, but this may affect your ability to use certain features of our Services.
2. How We Use Your Information
We may use the personal information we collect for various purposes, including but not limited to:
Providing and Improving Services: To provide, maintain, and improve our Services, including troubleshooting, data analysis, and research.
Communication: To communicate with you regarding your account, orders, inquiries, and other administrative messages.
Transaction Processing: To process transactions, fulfill orders, and provide customer support related to our products and services.
Personalization: To personalize your experience on our Website, tailor content, recommendations, and advertisements to your preferences.
Marketing and Promotions: To send you marketing communications, promotions, and special offers based on your preferences, where permitted by law. You can opt-out of marketing communications at any time.
Analytics: To analyze user behavior, monitor usage patterns, and gather demographic information for research, analytics, and reporting purposes.
Legal and Regulatory Compliance: To comply with legal obligations, resolve disputes, enforce our terms of service, and protect the rights, safety, and security of our users and others.
Preventing Fraud and Misuse: To detect and prevent fraudulent activities, unauthorized access, and misuse of our Services.
Aggregate and De-Identified Data: To create aggregated, anonymized, or de-identified data for statistical, research, and analytical purposes.
Consent: For purposes not covered by this Privacy Policy, we will request your consent before using your personal information.
We may combine the information we collect from you with information obtained from other sources for the purposes outlined above. If you have any concerns about how we use your information, please contact us at dennis[at]videoforce.pro
3. Sharing of Your Information
We may share your personal information with the following categories of third parties for the purposes described in this Privacy Policy:
1. Service Providers: We may share your information with third-party service providers who assist us in operating our business and providing the Services. These service providers may include payment processors, shipping partners, hosting providers, and customer support services.
2. Marketing and Analytics: We may share your information with marketing and analytics partners to improve and optimize our Services, send promotional communications, and analyze user interactions with our Website.
3. Legal and Regulatory Authorities: We may disclose your information to comply with legal obligations, respond to lawful requests, or protect our rights, privacy, safety, or property, and that of our customers, partners, and the public.
4. Business Transfers: In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of the transaction. We will notify you of any such change in ownership or control of your personal information.
5. Consent: We may share your information with third parties when you have given us explicit consent to do so.
4. Cookies and Tracking Technologies
Our Website may use cookies and similar tracking technologies. By using our Website, you consent to the use of these technologies as described in our Cookie Policy.
5. Your Rights and Choices
You have certain rights regarding your personal information, and we want to ensure you are aware of these choices:
1. Access and Correction: You have the right to access and update the personal information we hold about you. If you believe that any information we have is inaccurate, you may request corrections or updates.
2. Withdrawal of Consent: If you have provided consent for the processing of your personal information, you have the right to withdraw that consent at any time.
3. Data Deletion: You can request the deletion of your personal information from our systems, subject to legal obligations and legitimate business purposes.
4. Objection: You can object to the processing of your personal information for certain purposes, such as direct marketing.
5. Restrictions: In some cases, you may have the right to request the restriction of processing of your personal information.
6. Data Portability: Upon request, we can provide you with a copy of your personal information in a structured, machine-readable format to transfer to another controller.
To exercise any of these rights, please contact us at dennis[at]videoforce.pro. We will respond to your requests in accordance with applicable data protection laws. Please note that certain rights may be limited or subject to specific conditions as prescribed by law.
6. Security Measures
We implement reasonable security measures to protect your information from unauthorized access and disclosure.
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
8. Legal Basis for Processing Personal Information
We process your personal information based on the following legal grounds:
1. Consent: We may process your personal information based on your explicit consent that you provide to us. You have the right to withdraw your consent at any time.
2. Contractual Necessity: We may process your personal information to fulfill our contractual obligations to you or to take steps at your request before entering into a contract.
3. Legitimate Interests: We may process your personal information when it is necessary for our legitimate interests or those of third parties, provided that these interests are not overridden by your data protection rights.
4. Legal Obligations: We may process your personal information to comply with legal obligations, such as tax and accounting requirements or responding to lawful requests from authorities.
5. Vital Interests: In rare circumstances, we may process personal information to protect the vital interests of individuals.
6. Public Task: We may process personal information for the performance of a task carried out in the public interest or in the exercise of official authority.
9. Your GDPR Rights
If you are located in the European Economic Area (EEA) or are otherwise subject to the General Data Protection Regulation (GDPR), you have certain rights in relation to your personal information:
Right of Access: You have the right to request access to the personal information we hold about you and receive a copy of that information.
Right to Rectification: You can request the correction of inaccurate personal information and have incomplete information completed.
Right to Erasure (Right to be Forgotten): You have the right to request the deletion of your personal information in certain circumstances.
Right to Restriction of Processing: You can request the restriction of processing your personal information in certain situations.
Right to Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format, and to transmit that information to another data controller.
Right to Object: You can object to the processing of your personal information in certain cases, including for direct marketing.
Rights in Relation to Automated Decision-Making and Profiling: You have the right to not be subject to decisions based solely on automated processing, including profiling, that significantly affects you.
Right to Withdraw Consent: If we rely on your consent to process your personal information, you have the right to withdraw that consent at any time.
To exercise any of these rights, please contact us at dennis[at]videoforce.pro. We will respond to your requests within one month as required by applicable data protection laws. Please note that some rights may be limited or subject to specific conditions.
10. Contact Us
If you have any questions or concerns about our Privacy Policy, please contact us at dennis[at]videoforce.pro